Keller Postman, LLC in Chicago | Cypress Counsel

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Keller Postman, LLC in Chicago | Cypress Counsel

Reviews from Google

4.61,218 Google reviews

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Google listing: Keller Postman LLC, 150 N Riverside Plaza #4100, Chicago, IL 60606, USA

Shelly Schauer
a month ago
The staff is wonderful and extremely helpful. The staff also listens to your concerns and the staff is extremely supportive. My agent is Genocarlo. John. He is awsome, supportive, caring and keeps me informed on what is going on. We need more people that are as professional and caring as all of your staff. Sincerely, Minister Shelly Schauer
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Keisha Robinson
3 months ago
I am very disappointed with my experience with Keller Postman. I filed my Depo-Provera case at the end of 2024 after developing a brain tumor (meningioma), and since then, communication has been extremely limited. The only time I receive an update is when I call them myself. If I don’t reach out, I have no idea what is happening with my case. What has been even more frustrating is that I have had to do much of the research on my own. I often find updates and information about Depo-Provera litigation before hearing anything from my legal team. Clients should not have to search for answers themselves. I understand that legal cases can take time, but keeping clients informed should be a priority. Even if there are no major updates, a simple email, phone call, or case status update would go a long way. Instead, I’ve been left feeling like I’m completely in the dark throughout this process. At this point, I’m not satisfied with how my case has been handled from a communication standpoint. I hope Keller Postman improves its client communication so future clients don’t have the same frustrating experience.
Pablo Sluggo
3 months ago
My case was settled over a year ago, and KP & associates were paid. I received less than 20% of my settlement, and was told that the balance was in Leon resolution with MediCare. I was 100% covered by private insurance, so they should have never happened. They first told me 3 months, then 6, but only after multiple inquiries. The last artificial deadline I got was April 15th. Here were are on July 3rd, and I have had ZERO communication with this alleged law firm.
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Crystal Stillman
2 weeks ago
Everyone I have worked with has been perfectional and very helpful. No pushiness or looking down their nose at me. I felt that I was being heard.
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Michael
a month ago
The way they're handling the social media class action is a joke. There are multiple questions on the intake that reject legitimate answers (Example: Multiple social media companies allowed users under 16, but the form is hard-coded to reject any answer that puts the class member as under 16 when they started using the platforms), and I was told to fill them out to the best of my ability. That meant I had to submit a lot of incorrect information. I submitted it with the note that I would have to continue getting the information together. Additionally, I've tried and failed to get additional claim forms initiated for two other family members and their only option is to waste a bunch of time calling them. To top it off, less than a day after submitting the form, completed according to their instructions and without being given a chance to gather the rest of the information, I received an automated rejection email and voicemail. If their legal process is on par with their technical/intake process, they should not be trusted to handle your casework. The people I know who would potentially qualify for the social media class all suffer from ADHD, anxiety, and a number of other issues, so the process feels very exclusionary toward the very class it aims to support.

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